The Motor Trade Association of Western Australia (MTA WA) is covered by the Australian Privacy Principles (APPs), as set out in the Privacy Act 1988 (as amended). The APPs govern the way that we collect, use, disclose, secure and provide access to personal information.
MTA WA will review this policy from time to time, in order to update and continually improve our processes. If this policy is amended at any time, the updated version will be posted on our website at www.mtawa.com.au
Purpose of the Policy
MTA WA, as the representative body and employer association of the retail automotive industry, takes its obligations under the Privacy Act 1988 (as amended) seriously. We have privacy obligations to our members and to the general public who use the services provided by MTA WA.
Collection of Personal Information
MTA WA does not collect personal information unless it is necessary to for us to carry out our role as the representative body and employer association of the retail automotive industry. We only collect personal information by means that are lawful, fair and unobtrusive. When practicable, personal information will only be collected from the individual concerned.
The type of information that MTA WA collects about you will depend on the nature of the service provided and how you contact us.
When you contact MTA WA, you may provide us with any of the following types of personal information:
- Date of birth
- Email address
- Telephone and facsimile number
- Credit card and other bank details
- Occupation, position or job title
- Details of memberships of trades associations, and
Use or Disclosure of Personal Information
MTA WA will only use or disclose your personal information for the primary purpose of collection, or a related purpose, or where we are required or permitted to do so by law or where you have provided consent.
In addition, MTA WA uses your information when advising you about our products and services, or upcoming events at MTA WA. MTA WA will not provide your personal information to any other organisation for marketing purposes without your consent.
We may disclose your information to:
- Outsourced service providers and business partners including but not limited to printing houses and mail-out services, billing and debt recovery services, financial institutions and information technology services
- Professional advisors such as lawyers, accountants and auditors
- Government authorities as required or authorised by law, and
- Related Motor Trades Associations in other Australian States.
MTA WA does not disclose personal information to any overseas organisations.
Data Quality, Storage and Security
MTA WA will endeavour to ensure that the personal information we hold about you is complete, accurate and up to date. In order to assist us to achieve this, it is important that you advise MTA WA when your details change. MTA WA members can also assist by ensuring that all their details are correct on membership renewal forms.
MTA WA may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. MTA WA will take all reasonable steps to protect personal information from loss, misuse, or unauthorised access.
Some of the steps MTA WA has taken to protect the security of your personal information include:
- Computer and network security including passwords and other electronic barriers
- Physical restrictions on access to personal information such as security doors
- Policies for destroying or permanently de-identifying personal information no longer required (subject to legal requirements for retaining certain records), and
- Secure internal information handling processes.
Access to Your Personal Information
You have a right to access and correct personal information that we hold about you.
Access may involve permitting you to inspect or take notes or make photocopies of your personal information. To obtain access you will have to provide proof of your identity. This is necessary so that MTA WA can ensure that your personal information is not disclosed to any other person.
In some circumstances, MTA WA may not be able to provide access to your personal information. If this occurs, we will provide you with a written explanation.
Requests for access to your personal information should be made in writing to the MTA WA. There is generally no fee for access to personal information. However, in some cases a reasonable fee may be charged in order to recover costs if information has to be retrieved from archives or a large quantity of information has been requested.
MTA WA will respond to all requests for access within 14 days.
If you have any concerns about the way your personal information has been managed by MTA WA or if you believe that MTA WA has breached the APPs, you may make a complaint in writing at:
Chief Executive Officer
Motor Trade Association of WA
PO Box 971
JOONDALUP DC WA 6919
All complaints will be investigated within 14 days of receiving your complaint. If MTA WA has not handled your personal information in a way that is consistent with the APPs then we will take steps to remedy this immediately.