Your Certificate of Membership (which is posted to you annually and should be displayed in your reception area) will show your six digit Member Number.
Membership FAQs
Membership Frequently Asked Questions
Please fill in the membership application form HERE and we will arrange for someone to contact you to discuss MTA WA Membership.
Your login will be an email address. You may be entering an email address which is not linked to your membership record. If you are unsure of your login and/or password, please call 08 9233 9800 or email membership@mtawa.com.au for a login/password reset.
Enter your email address and click on the ‘Forgot your password?’ button under the Password box. The email address entered must correspond to the email address linked to your membership record.
If you do not receive an email to reset your password, or if you are unsure which email address is linked to your membership record, please call 08 9233 9800 or email membership@mtawa.com.au for a password reset.
Yes. We can set up automated monthly payments via debit or credit card, or via Capricorn account. There is no additional fee to pay your membership monthly. Please call us on 08 9233 9800 or email membership@mtawa.com.au to set this up.
Once you have logged into the MTA WA Website, you can view your orders, invoices and event registrations by clicking on your name at the top right of the screen. You cannot print an invoice from this page. To request a copy of an invoice, please call 08 9233 9800 or email mtawa@mtawa.com.au .
Your Certificate of Membership (which is posted to you annually and should be displayed in your reception area) will show a renewal date. Approximately one month before your membership renewal is due, you will be sent a renewal invoice by email.
Please email membership@mtawa.com.au to advise that you wish to cancel your membership. You should allow 30 days notice, as per the Terms & Conditions of Membership.
As an MTA WA member, you gain access to a team of automotive industry specialists who can support your business across workplace relations, employer services, training, business development, industry updates, events and advocacy. Members also receive access to exclusive supplier offers, discounted MTA WA courses and member-only benefits designed to help automotive businesses save money, stay informed and operate with confidence.
Learn more about member benefits here: https://www.mtawa.com.au/member-benefits/
Go to https://www.mtawa.com.au/find-a-member/
Use the Find a Member search function on our home page or click on the link at the bottom of any page. You do not need to be logged in as a member to locate MTA WA Members via our website.
After logging in to the MTA WA website, click on the Member Services tab at the top of the page. Scroll down to find the discount code for the relevant course and make a note of the code to enter when completing the course online registration.
The Motor Trade Association of Western Australia vets all businesses who apply to be Members and requires them to meet certain quality standards and hold all relevant current licences. We provide regular, up-to-date information and advice to members to assist them to meet their obligations to consumers and staff in accordance with current legislation.
As a Consumer, your first course of action should be to put your complaint in writing to the business concerned. An email is the best way to do this as you have a record of it which is time and date stamped. Clearly and concisely outline the situation, your concerns and any outcome you expect as a resolution. Request a response, by reply email, within a specific time frame. If you are not happy with the outcome, you can then forward your initial complaint and the response from the business, along with any other relevant documents (e.g. orders, invoices, photos) to Consumer Protection. This is a branch under the Department of Local Government, Industry Regulation and Safety (LGIRS).
The following links may be helpful;
LGIRS Consumer Protection information regarding complaints
As a Member-based Association, MTA WA has an obligation to Members. MTA WA Members may approach us to assist them with issues relating to their customers. We provide Members with responsible, expert advice, based on years of experience in the automotive industry, with the aim to facilitate a reasonable outcome which, considering all the facts and circumstances, meets their regulatory obligations. Consumer Protection, a branch of the Department of Local Government, Industry Regulation and Safety (LGIRS), is the government body responsible for investigating consumer complaints. Please refer to the Q&A question What do I do if I have a complaint about an MTA WA member? for information on how to contact Consumer Protection.