Privacy Policy

The Motor Trade Association of Western Australia (MTA WA) is bound by the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). The APPs govern the way we collect, use, disclose, store, and provide access to personal information.

This Privacy Policy explains how MTA WA manages personal information across our organisation, including through our website, member portal, digital advertising activities, and third-party platforms. We review this policy regularly and will post any updates at www.mtawa.com.au.

MTA WA only collects personal information that is necessary to carry out our role as the representative body and employer association of the retail automotive industry. We collect information through lawful, fair, and transparent means, and wherever practicable, directly from the individual concerned.

Depending on how you interact with us, we may collect the following types of personal information:

• Name and date of birth
• Postal and email address
• Telephone number
• Occupation, position or job title
• Membership details and trade association affiliations
• Payment details including credit card information (processed securely via Eway – MTA WA does not store card details)
• Website usage data, including your IP address, browser type, pages visited, time and date of visit, and information downloaded

We collect information through the following channels:

• Our website contact forms and enquiry submissions
• Our member portal and online account registration
• Event registrations and membership applications
• Email and telephone communications
• Digital advertising platforms (see section below)

Our website uses cookies and similar tracking technologies to improve user experience and analyse site traffic. This includes the use of Google Analytics, which collects anonymised data about how visitors interact with our site.

You can manage or disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.

MTA WA runs digital advertising campaigns across the following platforms:

• Google Ads – including Google Display Network and Search
• Meta (Facebook and Instagram)

These platforms may use cookies, pixel tracking, and similar technologies to deliver relevant advertising, measure campaign performance, and build audience segments. This may include the use of:

• Remarketing or retargeting (showing ads to people who have previously visited our website)
• Custom audiences (matching your data against platform user bases)
• Lookalike audiences (reaching new users with similar characteristics to our existing audience)

By using our website, you may be subject to the data collection practices of these platforms. We encourage you to review the privacy policies of Google and Meta for more information on how they handle your data. You can opt out of personalised advertising through your Google Ad Settings or Meta Ad Preferences.

MTA WA uses trusted third-party tools and service providers to assist in delivering our services. These may include:

• Email marketing and CRM platforms (Microsoft Dynamics) for member communications and newsletters
• Payment gateways (Eway) for secure processing of membership fees and event payments
• Website hosting and IT infrastructure providers
• Printing, mailing, and fulfilment services
• Professional advisors including lawyers, accountants, and auditors
• Related Motor Trade Associations in other Australian states

We take reasonable steps to ensure these providers handle your information in accordance with the APPs and only use it for the purposes for which it was shared. MTA WA does not disclose personal information to overseas organisations, except where required by the platforms listed above which may process data offshore (including Google and Meta). Where this occurs, we take reasonable steps to ensure appropriate protections are in place.

MTA WA will only use or disclose your personal information for the primary purpose for which it was collected, or a directly related secondary purpose. We may also use your information where:

• You have provided consent
• We are required or permitted to do so by law
• It is necessary to provide you with a product or service you have requested

We may use your information to:

• Administer your membership and deliver member services
• Send you updates, newsletters, event invitations, and relevant industry communications
• Process payments and manage accounts
• Conduct digital advertising and marketing campaigns (see Digital Advertising section)
• Respond to enquiries and provide support

MTA WA will not sell, rent, or provide your personal information to any third party for their own marketing purposes without your explicit consent.

MTA WA takes reasonable steps to ensure that the personal information we hold is accurate, complete, and up to date. We encourage you to notify us of any changes to your details.

Your information may be stored in hard copy or electronic format, in systems we operate or systems managed by our trusted service providers. We implement appropriate technical and organisational measures to protect personal information from loss, misuse, and unauthorised access, including:

• Password protection and network security controls
• Physical access restrictions to premises and records
• Secure data handling and transmission protocols
• Policies for the secure disposal or de-identification of personal information no longer required (subject to any legal retention obligations)